Mazda CX-5 Forums

Audio & Visual Section => Vehicle Entertaintment / Navigation Systems => Topic started by: cliveg13 on February 14, 2018, 01:50:55 pm

Title: Sat Nav addresses...postcode ok but cannot put house number in below 20
Post by: cliveg13 on February 14, 2018, 01:50:55 pm

Hi all...hope someone can help.

I have a 2017 CX-5 Sport Nav (17 plate registered in June 2017) 175ps.

As in the title above, I can add postcode no problem, but when I come to add the house number it will only let me put in a number between 20 and 30. Is there any way I can enter a house number that is less than 20?

Thanks and regards,

Clive

Title: Re: Sat Nav addresses...postcode ok but cannot put house number in below 20
Post by: BigAl on February 14, 2018, 02:14:33 pm

This does seem to happen with some addresses, I've had the same thing happen. Has the map data been updated; you should get 3 years fee updates with the car?

I guess it could also be an issue with the map data from Navteq? There may be a way of reporting missing addresses back to them (there used to be on the MK1 TomTom nav system), but I've never checked.

Alan

Title: Re: Sat Nav addresses...postcode ok but cannot put house number in below 20
Post by: cliveg13 on February 14, 2018, 02:33:59 pm

Thanks BigAl...I updated the maps about a week ago, but still the same issue. As I say, postcodes are not a problem, as that will get me where I want to be, just annoying that I can't put in the house number!

I'll check to see if I can report it.

Thanks,
Clive

Title: Re: Sat Nav addresses...postcode ok but cannot put house number in below 20
Post by: BigAl on February 14, 2018, 03:38:09 pm

Quote from: cliveg13 on February 14, 2018, 02:33:59 pm

postcodes are not a problem

Well, now you mention it, I've also had some postcodes that can't be entered as well...  ::)

Title: Re: Sat Nav addresses...postcode ok but cannot put house number in below 20
Post by: CX-Fiver on February 15, 2018, 02:44:35 pm

I've noticed quite a few street numbers aren't available on this Navtec software. Usually has the post code - and therefore the street - but maybe 50% of the time doesn't have the house/building number available. Just have to go with the closest number available, which is poor to be fair.