Mazda CX-5 Forums

Technical Section => Troubleshooting => Topic started by: Robbieuk85 on February 29, 2016, 06:32:52 am

Title: Dash Rattle
Post by: Robbieuk85 on February 29, 2016, 06:32:52 am

I have developed a loud rattle from where the dash meets the windscreen sort of directly in front of the drivers seat when the car is cold. Anyone else experienced this?

Title: Re: Dash Rattle
Post by: xtrailman on February 29, 2016, 08:14:05 am

Have a look at the TSB list on mazda247.com

Rattles were common on early cars, assuming you have a 2013 car.

Title: Re: Dash Rattle
Post by: Deeps on February 29, 2016, 10:34:05 am

I've read that several owners have reported more or less the same thing and following long scratching of hair by the workshop the cause was found to be bolts that were not tightened with sufficient torque during assembly (3 on each side).

(http://i724.photobucket.com/albums/ww248/Alan_Ingham/Mazda%20CX-5/38dKy8_zpskrypqbzy.jpg) (http://s724.photobucket.com/user/Alan_Ingham/media/Mazda%20CX-5/38dKy8_zpskrypqbzy.jpg.html)

Title: Re: Dash Rattle
Post by: rmvf on February 29, 2016, 09:03:50 pm

Oh dear we had this sort of problem, turned out to be a loose lighting loom, even though it sounded a little metallic in sound, took 3 days  for the mechanic to crack it, and was still under warranty. Please post the end outcome, thanks for the input Deeps I will be double checking that in daylight

Title: Re: Dash Rattle
Post by: Robbieuk85 on March 02, 2016, 06:38:20 pm

I'm pretty sure my rattle is coming from inside the car not the engine bay because if I wedge my hand between the dash and the window it stops.
Thanks for the replies everyone

Title: Re: Dash Rattle
Post by: Splinter Cell on May 04, 2016, 08:14:59 am

Hi all, first time poster. I have my new CX-5 for 6 months now and straight up, it is a fantastic car!

My only irritation is this really annoying rattle, like a knocking noise, from the dash edge near the driver’s speaker/A-pillar/windscreen when the outside temperature is cold. I can stop it by pressing on the speaker grille or putting a wedge from the top side between the dash edge and the windscreen. The rattle disappears when the car warms up. What I have done during the winter/spring months so far:

•   Removed the A-pillar trim, speaker grille and speaker altogether but the rattle persisted.
•   Placed a wedge between the dash and windscreen from the underside of the dash edge through the speaker opening so that it is not visible.
•   Placed another wedge between the dash and the A-pillar.
•   Removed the cowl panel in engine bay, placed felt pads under bolt mounts and re-fitted securely.
•   When the cowl grille was off, discovered 1 of the 2 bolts that secures the dash to the firewall from the engine side was quite loose, re-tightened.

This morning was cold again for the first time in a while … and it’s still there!!!

A quick search of this, the US and German forums indicate that this is a very common and ongoing problem in multiple regions for a long time now:

http:/www.mazdas247.com/forum/showthread.php?123853432-Dash-rattle-near-under-drivers-side-speaker
http:/www.cx5-forum.de/f11/2012-bj-quietschen-armaturenbretts-kalten-zustand-5972.html
http:/www.mazda-forum.info/mazda-cx-3-cx-5-cx-7-und-cx-9/60280-cx-5-geraeusche-vom-armaturenbrett-bei-kaelte.html

Wondering has anybody actually fixed this rattle, either themselves or their dealer? Mazda must surely be aware of this, they have issued a number of past TSB’s in this general area but new CX-5’s like mine still have the problem.

Title: Re: Dash Rattle
Post by: Splinter Cell on May 05, 2016, 10:35:47 pm

Sorry, didn't realize that hotlinks to other forums are not allowed.

Title: Re: Dash Rattle
Post by: Willpower on May 05, 2016, 11:45:21 pm

No problem :)

Title: Re: Dash Rattle
Post by: Anchorman on June 11, 2016, 02:12:51 pm

There is a TSB for a rattle where the dash meets the screen but I thought yours might have had the production change. It would be worth asking a dealer.

Title: Re: Dash Rattle
Post by: xtrailman on June 11, 2016, 08:10:54 pm

I remember reading this one.

docs.google.com/file/d/0B-sY4-KaDJV-WTNUTEJuZm1LVU0/edit

Title: Re: Dash Rattle
Post by: kevyboy on May 21, 2017, 08:23:43 pm

Hi, I have had the rattle in the dash . It goes away when the car warms up. Took it to my local Mazda dealer, told him all about it, he knew of the problem and fixed it. He said it was the speakers  I,don't know any better, but it doesn't rattle now.

Title: Re: Dash Rattle
Post by: kiakid2 on May 22, 2017, 08:28:03 am

Maybe this is the answer to my post last year. When I mentioned the problem to my dealer they said they had no knowledge of any problem with dashboards.............and I would need to book it in for a day to investigate the problem - which is inconvenient to say the least! Just another reason why I am changing the car tomorrow

Troubleshooting / Creaking dash
« by kiakid2 on December 22, 2016, 12:52:24 pm »