Mazda CX-5 Forums
Audio & Visual Section => Vehicle Entertaintment / Navigation Systems => Topic started by: BigAl on September 08, 2015, 04:44:59 pm
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I know this has been discussed elsewhere, but it's on an unrelated thread so have started a new one specifically for this...
I've been told today by the dealer that the firmware update mentioned (V56) isn't one approved for the CX5. They inferred that it's the same problem but that an update is currently being prepared for the CX5 by Mazda. They promised to contact all affected owners on their books when it is ready.
Alan
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Quite possible I guess. But manufacturers take so long to get new software releases issued (and then the difficulty of getting it applied) that I've jumped the gun with the V56 no doubt. Nonetheless so far it's better than the v51 the car came with which rebooted twice in the first couple of days.
Be good to keep a thread like this open so we can keep an eye open for an official release.
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BREAKING NEWS (and good news I hope)!
My CX-5 has just arrived at the dealership and is about to go through PDI for collection - all being well - later this week.
While getting paperwork for the insurance cover and registration etc. completed, I asked about the v56 firmware update. I was told that mine would have the v51 version from the factory.
A specialist came from the workshop and checked their online support system and ...... he confirmed that the update is now available for the UK (was not there earlier today!!) and that they will upgrade my vehicle as part of the preparation work.
:)
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Great news on all fronts then. When you've got the time, can you update us with the exact version number of the software (somewhere in settings). I'm using EU_56.00.210 but I've heard there is a 56.00.230 out now. Thanks.
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This is just for the new model, not the previous Tom Tom unit is that right?
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Correct; new 2016 model car as of 3rd Sept :)
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I've not heard from the dealer yet, but I queried this on Mazdas Facebook page. They replied that it had been released this week. Will give them a call when I get time.
Alan
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This echos what I have been told too. My car was in last week for a software update and to check the wifi not connecting. Sat with them for 8 hours to be told that they haven't updated the software but a new version was due any day and that a new wifi module had been ordered and the new module and the new software would be done in a single visit in a week or two. Fingers crossed it's soon as I haven't fitted the maxchip tuner box I bought yet as I would have to strip it back out before going into the workshop.
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So collected my CX-5 this afternoon, salesman did the "show-and-tell" routine as part of the handover. I asked about the firmware upgrade and after a bit of hit and miss fumbling found the right area. Surprise, surprise it was still V51 >:(.
Apparently - don't know if it was just my dealership - and I'm not sure if I totally buy the explanation, it was due to the specific version or the dealers kit and could not be done for today!
So booked to get it in on Tuesday for them to sort it. Just have to wait and see what happens.
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Not at all surprised by this. One thing I have found in over 3 years of ownership, is that Mazda UK are pretty poor at communication with their customers. I believe the same situation applies between them and their dealers. To repeat what I've said before, the best way to get an answer from them is to embarrass them on social media.
Alan.
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Ho, Hum, .............. I'm apparently the first my dealership will be updating to this firmware level = V56, so I suppose I am NOT surprised things are not going smoothly!
The file is about 2Gb and after 1 hour yesterday - why, oh why had they not downloaded it prior to my appointment - I was told it was going to take some time and they will call me once it is on a USB stick locally and ready to upload into the car. ???
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Ho, Hum, .............. I'm apparently the first my dealership will be updating to this firmware level = V56, so I suppose I am NOT surprised things are not going smoothly!
The file is about 2Gb and after 1 hour yesterday - why, oh why had they not downloaded it prior to my appointment - I was told it was going to take some time and they will call me once it is on a USB stick locally and ready to upload into the car. ???
Mine shipped with this version last Tuesday.
I think it still has some issues
Martin
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SUCCESS!!
The new firmware was installed yesterday and at first glance seems to have resolved the multiple issues identified by other owners - early days but will be keeping a close eye out for any problems. Got a couple of trips shortly visiting family and friends, so will be good to give it a proper check then. Dealer staff are keen to get feedback - they've had good reports from other garages, but I was their first = Milton Keynes.
Deepjoy22, the release version I've got is OS Version 56.00.230 EU N with Music Database 00.05.000
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Had mine updated on Friday, so far no drop out on the satnav. Wifi hotspot worked OK all the way back to the office but then wouldn't connect later on in the day again. Think this is one area where the new model is worse than the old one. At least the built in GSM just worked in that, no having to remember to turn the hotspot on, no having to repeatedly enter pass codes.
Alan
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Updated firmware seems to be behaving well, none of the previously reported issues . dropouts etc.. Hotspot connection and Bluetooth links both worked faultlessly, codes only had to be input on initial setup (Mobile = Sony Xperia Z2).
Only thing I've noticed so far (this weekend) was system twice - on both outbound & return journeys - went to "navigation system loading", but when it loaded seconds later it returned to the current route and resumed from where it left off, so no real problem.
A little niggle, just had to hide the menu bar after system resumed!
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Only thing I've noticed so far (this weekend) was system twice - on both outbound & return journeys - went to "navigation system loading", but when it loaded seconds later it returned to the current route and resumed from where it left off, so no real problem.
That's what I was getting, except that on a couple of occasions when it came back there was a compass screen and a message saying no navigation system was installed...
Alan
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Hi, I'm new to the forum & the world of Mazda/CX-5's. I've had my car a week and a half & have worked everything out except I cannot get the wifi hotspot to work between my Sony Experia Z3 Compact & the car, does anyone have any tips? Bluetooth works just fine & the phone is on the list of compatible handsets on Mazdas website. As it is I have an appointment on Friday afternoon for my dealer to check all software/firmware is up to date but I believe it already is from reading everything on here and at Mazdas247. I have to say it does seem a very archaic way of updating traffic etc when I could go out & get a £100 or so TomTom that has built in connection technology :(. Sorry for the gloom in a first post but this really is frustrating me!
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I thought the update had fixed it - it worked on the way back from the dealer but hasn't since. >:( The device is visible on the network page, so it's seeing the device, but putting the password in just results in a circling timer. I changed my phone last week and it used to see that one as well, so don't think it's a phone issue. If you leave that page open when driving it will also pick up wi-fi networks that you happen to pass.
Frustrating thing is that the "live" trial starts on delivery and lasts 6 weeks - that's now expired. Dealer suggested speaking to Mazda customer service to reinstate...
The old TomTom system was much better in this respect. No phone needed as gsm was built into the car.
Alan
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Hmm, I thought the trial was from when you first connected to the wifi hotspot which seeing as I haven't been able to yet means I should still have the full trial to go?
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Updated firmware seems to be behaving well, none of the previously reported issues . dropouts etc.. Hotspot connection and Bluetooth links both worked faultlessly, codes only had to be input on initial setup (Mobile = Sony Xperia Z2).
Only thing I've noticed so far (this weekend) was system twice - on both outbound & return journeys - went to "navigation system loading", but when it loaded seconds later it returned to the current route and resumed from where it left off, so no real problem.
A little niggle, just had to hide the menu bar after system resumed!
I have this version from new.
1 dropout the first time I used it
1 crash in 2 weeks
it has stopped responding to SMS with my note 4
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RE: Psythepie connection issue:
I assume the Z3 and my Z2 share similar Sony menu systems. I had problems after setting up the hotspot with the phone "Stamina Mode" settings dropping the 3/4G data connection when the screen saver is operating. I had to go through the "Tools / settings" menu; then More, tethering & portable hotspot, tethering & portable hotspot stings, and finally into the power management option and set this to "Never".
Now trying to work out why stamina mode in general is not operating when I turn off the hotspot tethering! ???
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I had the software in the entertainment system updated on Monday along with the hardware controlling the system. I had been informed previously that the "wifi module" was to be replaced but when I dropped off the car I was told the main processor was being changed due to a "known issue" that affected quite a few of the facelift models. I asked what the problem was only to be given a load of jargon (I build computer in my spare time so know the workings of electronics reasonably) that just sounded like waffle but the upshot was that the system has worked well since Monday afternoon since I picked it up. I connected my phones hotspot on the first time after trying for months previously and never getting a connection and just getting the revolving circle for a while trying to connect before eventually getting a network error message.
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This is all useful stuff, thanks folks. I think I shall have a print out of this page with me when I pay the dealer a visit on Friday ;)
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Bought the CX5 Sports Nav facelift model in July and returned to dealership two days later to tell them there was an issue with satnav loading but was fobbed off by the sales team saying that I wasn't using the system correctly. Eventually the system failed completely so after visit to dealership told new updates were coming soon so had to wait several weeks for the update. Got system updated but six days later it is back to the same problem with not loading. Had to remove card then reload it to get system working again. Back to dealership and guess what - they dont know what to do so have sent all the details to Mazda so waiting to hear what the next step is. Very disappointed in top of the range car from Mazda.
I wondered if it is the sd card they use that cannot read and write at a good speed. Any ideas??
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Having read all the other posts I'm not sure if I should be happy that my "65" plate has lasted 2 weeks or not, Sat Nav just now says "loading navigation" and nothing more and the music system has cut out suddenly and started back up.
Booked in with the dealer for next week, will see how we get on!!
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Mine also booked in next week, I'm guessing an issue with the wifi module is the issue as everything else seems to be OK.
Alan
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UPDATE - now the whole infotainment systems keeps on rebooting itself, especially annoying as majority of the time I'm on hands free, not good....
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So I took my car in to the garage on Friday. They reloaded the software & tried a couple of different phones but no joy so they spoke to Mazda who unsurprisingly said it was the first time they'd heard of it! The upshot is the garage have put in an official request or note (whatever it is they do) & have asked me to be patient while they wait to hear back from mazda but they did say it might take a couple of weeks >:(
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Mine was due to go in tomorrow for "investigation", but had a call from the dealer today saying don't bother. They've spoken to Mazda in advance and raised a technical query. In response Mazda have said to replace a certain module in the wi-fi control system. That's having to be ordered in from Germany, so it'll be a few more days before i know whether that sorts the problem.
Alan.
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Mine has now started the random reboots >:(
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Another "so far so good story" having had the system updated yesterday although I still cannot get the car to connect to my iphone, the dealer did say it might have to come back if I want it to work. Am I just missing out on live traffic updates or anything else please?
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Mines had the update done today.
I was told by the dealer not to use the top USB port as that's the one they use for doing the updates and only use the bottom one. As it conflicts with the system and that's why we have these issues
Sounds daft to me ????
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After having the V56 update done. My iStop doesn't work anymore ????
So it will have to go back to the dealers again to get that sorted out ????
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Other things can prevent istop from working, are you sure its actually because of the new software.
If the engine has recently climbed a steep hill or been on the motorway Istop will not work to protect the turbo. A low battery voltage is one of the others.
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Mines had the update done today.
I was told by the dealer not to use the top USB port as that's the one they use for doing the updates and only use the bottom one. As it conflicts with the system and that's why we have these issues
Sounds daft to me ????
So what should you use it for?
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They said its for Mazda use. They also said it will play our music mp3s but it would conflict with the stereos software and it would keep playing the first track ever time we start the engine.
What a load of codswalop
Mine would play the same track every time I got in the car, sometimes it would carry on from where it left off. Sometimes the sound would go completely and I would after turn the volume back up again,
Other times it would say that I'd no sat nav and I would end up with just a compass.
Also it reset itself and I would after input my balance, treble, fade etc all over again
Let's hope the V56 works. Just got to get the iStop to work now
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Other things can prevent istop from working, are you sure its actually because of the new software.
If the engine has recently climbed a steep hill or been on the motorway Istop will not work to protect the turbo. A low battery voltage is one of the others.
Well it always worked before it went in for the V56 update. I travelled over 100 miles yesterday and it never stopped once. The information screen just read NOT READY all day. My engine and a/c icon changed blue but not the battery one.
So it's back to the dealer once again. Grrrrrr
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Sounds like the new screen has more information than mine, as far as I know my car gives no information about istop?
I'm not a big fan anyway, dam thing can turn the car off only to restart a minute later, or just doesn't work for a number of reasons.
Does anyone have a list of the conditions for it to work, or not work?
Thankfully for the first time in a long time the car didn't rev its rocks off on start up yesterday, it was below 14 degrees.
Ironically it says in the manual do not rev a cold engine as it could damage the turbo, so they think over 14 isn't cold?
I always thought a cold engine required the oil to circulate before revving. Not just the turbo.
My usb is one of those that resumes at the start every time, I'm hoping that is cured in the new car.
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Mazda CX-5 2016 model
Chapter 4 page 12 tells you what's what that can be on or off for the iStop to work.
Chapter 4 page 115 is the screen that I've been watching for 100 miles in city rush hour traffic
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Thanks DH.
I don't have that screen on the old car as for as I know.
I love screens that show information, having said that if I was developing a maintenance or information screen, which was part of my job before retiring, then I would put all those conditions on the screen, with either a tick box or colour change to indicate which conditions are not met.
I now remember reading the conditions list a couple of years ago, I do wish we had a European manual only as I find the two US? and Europe? being mixed together very confusing.
Does our version have the I-eloop system ?
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Well, the replacement wi-fi module was fitted on Thursday, I collected it Friday morning. I hooked up the phone wi-fi hotspot to the car and left the display open so I could see that it was still connected when driving back. It now briefly picks up everything that it passes (including some very imaginatively named wi-fi networks...) whilst staying connected to the phone. That is until the phone hotspot sees no activity and turns itself off. Have now found how to remove that timeout from the phone so all's good in that respect. It also now is retaining the password, which wasn't previously happening.That still leaves a couple of issues though.
1)Because the system worked briefly when first delivered, the 6 week trial of live services has expired. I've contacted Mazda direct at the dealer's suggestion to see if that can be re-instated and am awaiting a response.
2)I could be wrong, but I don't think it automatically switches between known networks if one is unavailable
3)Fundamentally, I think Mazda have taken a backward step with this system. The 2012 onward model had GSM built in with the TomTom system, so you switched it on and the "Live" system just worked, providing you had a subscription (which I did; it worked well and was worth the money). The 2015 model requires that you:-
- have a phone with you in the car
- that the phone be capable of creating a wi-fi hotspot
- you have to remember to turn the hotspot on as you can't leave it on all the time without shutting your phone's wi-fi off
- you have to remember to have this all done and in place before you set off as it's too dangerous to be flicking between that many menus when driving
- as before, you have to have a subscription
So why make it so complicated?
Alan
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So why make it so complicated?
I suppose the software has to be engineered to cope with all possibilities world wide with every make of phone each with it's own version of it's manufacturers software.
With every type of WiFi signal worldwide.
and every mobile network provider.
I would imagine it's a software developers nightmare.
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Perhaps should have qualified that last sentence by saying "compared to the TomTom system..."
Good news is that Mazda called me back this afternoon and have offered to refund one years worth of the live subscription for the inconvenience. I only asked for the 60 day trial restored, so that's a result.
Alan
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I had no end of problems with the live services not connecting, along with a lot of other people. Later cured by a TT update.
Mazda also gave me one years free services, I've found Mazda CS very good, not like some people.
The new traffic sounds worse than the TT live.
I'll have to look at my HTC desire to see if the hotspot can be permanently on?
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Well, it's not over 'til the fat lady sings..
Now I have three wifi networks stored in the system, Phone hotspot, home wifi and work wifi. If it is switched away from the phone to one of the others then driven away, it picks up the phone connection but doesn't do the final step of connecting. You have to go all the way through the menus and reenter the password again! That's two digits, three capital letters and eight more digits... :o Whilst driving (allegedly)...
And, even more of an oddity, this morning whilst negotiating the Staples Corner roundabout on the North Circular, I became aware of a strange voice. It was a brief message, in a womans voice saying "please check the SD card" repeatedly, coming from a small tinny speaker which sounds like it's in the base of the centre console somewhere. Would she shut up? Would she bo***cks! She carried on for the next twenty minutes, despite pulling out the SD card, rebooting the system and attempting anything else we could think of whilst driving. Only finally stopping and turning everything off eventually stopped it. Fortunately, I was able to call the dealer whilst this was happening and let him listen over the phone, otherwise I suspect he wouldn't have believed me!
Alan
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Well, booked in for the soft wear upgrade this Friday. Here's hoping that all goes well ! Will post an update . . . :)
Post update to v56 it appeared to be more consistent in wifi syncing however this now appears not be a regular sync. I use both an EE Kite wifi and an iPhone 6 with iOS 9.2 . . . sigh ....
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Well, the dealers have received my new CMU from Mazda, yay ;D However I'm away next week & they haven't got a workshop slot left this week so I will have to wait 2 weeks to see if it fixes anything, boo >:(
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Had the "honour" of being one of the first to get the V56 firmware upgrade in late September, with none of the problems experienced on the earlier version, ................ until today!
Initially was working fine, then the continuous "Navigation Loading" screen.
After 15 mins, pulled over, switched off, locked car. On return before starting, removed / ejected the SD card, re-inserted it and then switched on, but problem persists. Now, when I switch-off I briefly get the old digital compass screen before the system shuts down.
Car booked in with my local dealer for Friday am investigation :(
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Typically the fault would not repeat for the dealers techs, but they did a "hard reset" and so far everything is OK!
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I finally had my CMU changed on Friday & fingers crossed it's a case of so far, so good & the car has connected to my phone every time I've tried it. I guess time will tell.
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Well that didn't take long - two days after collecting new vehicle & only 50 miles on the clock the satnav refused to load - just a screen with "navigation loading" and the spinning wheel of death! Straight to dealers in Newport where they tried a reset by removing fuses - that didn't work - reloaded software and now I have V.56. Be putting some long journeys in this week so we'll see how it goes. Apart from that the cars brilliant????
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Well that didn't take long - two days after collecting new vehicle & only 50 miles on the clock the satnav refused to load - just a screen with "navigation loading" and the spinning wheel of death! Straight to dealers in Newport where they tried a reset by removing fuses - that didn't work - reloaded software and now I have V.56. Be putting some long journeys in this week so we'll see how it goes. Apart from that the cars brilliant????
What version exactly do you now have?
Reading this thread 56.00.230 is the latest?
Mine is 56.00.100 entry corrected via last edit.
Reason I ask is as with Alan my i stop has never worked as yet, not a big deal for me.
But also I can't connect to weather or fuel stations, but can to traffic, although previously I could.
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Interesting that you say that iStop hasn't worked for you. What I have noticed is that the amount of pressure on the brake pedal can affect it. I can bring the car to a complete stop at the lights, but once stopped if I add some more pressure to the brake pedal then iStop kicks in. Not sure if this is how it is meant to operate but it's consistently like that on my vehicle.
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I've managed to find the i stop page, it says it's not ready or available, I can't remember the exact wording used.
Given the fact that a full "page" is for I stop it would have been useful if the reason why was highlighted.
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I stop is now working.
Phone connects when it wants.
And wifi will only give me the circle.
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Collected my CX-5 on 29th October. Upgraded sd card on about 9 November.
Everything works well, 'phone syncs all the time and satnav good.
Have recently tried the wi-fi functions without success. My wi-fi hotspot is recognised and the password is remembered but I just get 'Network Error'
It did connect just once but before I could explore the system I had to shut the system down.
I think my software version is 51.000.351 (as shown in the 'About' menu).
I'll try another sd card upgrade but I pretty sure the Mazda Tools is saying this is the lates version.
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Hi. I had all sorts of problems when I got the car in September with Bluetooth and WiFi hotspots.
This all seems to have been resolved since the upgrade to v56 of the firmware. IMHO I don't think it has anything to do with the SD card and the Sat Nav application itself.
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Well I'm on the latest version 56.100.123?
But immediately afterwards I still had phone connecting problems, strange thing is since I booked the car in again the phone connects every time, well it has for over a week.
But the Wifi still does not work, so i'm putting the car into the garage 4 Jan to hopefully get it sorted.
Regarding the map update, I told my son that my version downloaded this month does give full post code functionality but not all the street numbers, so although his car is a 65 plate Mazda3, since the Nov map update his nav now gives him full post codes.
So its always worth being on the latest version.
I just hope Mazda do another to prevent the street names over laying the phone and wifi data.
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Interesting that you say that iStop hasn't worked for you. What I have noticed is that the amount of pressure on the brake pedal can affect it. I can bring the car to a complete stop at the lights, but once stopped if I add some more pressure to the brake pedal then iStop kicks in. Not sure if this is how it is meant to operate but it's consistently like that on my vehicle.
Mine is the same, it was a lot easier o understand with the manual car, I find it irritating on the auto.
My son in law says the Merks are the same, he recommends using creep to prevent it kicking in, so try not to stop dead but use a slow approach to islands etc.
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So today on a out going journey the phone connected as it has done since my last comments on the subject.
And the wifi hot spot both connected and worked!! For the first time in weeks.
Only for the phone to refuse to connect on the return trip, but the wifi still works.
The system seems to work when it feels like it. Two different faults working and failing at random. :(
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I have given up on the phone wifi connecting for the past 10 days, but the traffic updates have worked both from the information button giving a list of hold ups and twice it has spoken to say there is slow traffic. And the phone is not even in the car !!! ??
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Same here.
That's something I can't work out, I thought traffic needed wifi to work, does anyone know?
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I have not played with the nav on latest cars but i know BMW have a sim card in the car to get their own internet irrespective of the phone being on, maybe the latest Mazdas are similar.
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I believe that if your wifi isn't connected then the alerts & traffic incidents you are seeing are historical based on regular traffic patterns etc.
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I'm not sure as the numbers change.
What would be the point in showing historical accidents for example?
Phone isn't connecting at all now, weird .
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OK, so I've been re-reading the navigation manual & it appears that the list of incidents is updated via RDS from FM radio stations & you can select them to avoid during route planning. However if you want 'live' traffic that can update & re-route your sat nav whilst you're driving a pre-planned route then you need the wifi connected.
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I believe that if your wifi isn't connected then the alerts & traffic incidents you are seeing are historical based on regular traffic patterns etc.
I thought that at first but they deviantly change from day to day. When doing phone connection or traffic updates the word Weird comes up all the time.
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OK, so I've been re-reading the navigation manual & it appears that the list of incidents is updated via RDS from FM radio stations & you can select them to avoid during route planning. However if you want 'live' traffic that can update & re-route your sat nav whilst you're driving a pre-planned route then you need the wifi connected.
Now that makes sense.
I think I better get the nav book out again. :)
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Have just got back to trying the wifi function and eventually got it to work, I assume so because I had a sort of modified wifi symbol in the display. Under the Navigation menu the 'Auto download weather' and 'Online traffic' items are grayed out.
I've used the phone recently as Portable wifi hotspot so I know that it works.
Also when the Mazda wifi was connected, I think I lost the phone connection.
Any ideas?
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Have just got back to trying the wifi function and eventually got it to work, I assume so because I had a sort of modified wifi symbol in the display. Under the Navigation menu the 'Auto download weather' and 'Online traffic' items are grayed out.
I've used the phone recently as Portable wifi hotspot so I know that it works.
Also when the Mazda wifi was connected, I think I lost the phone connection.
Any ideas?
I'm still having problems myself with BT, according to Germany MZD connect technical i need a module changing. sounds simple but getting the dealer to talk to Germany is getting to be a farce, even with a Germany technical case number, Mazda CS are attempting to sort it today.
With the Wifi if you look closly at the signal displayed when the data is present you will see a "heart beat" pulseing, its very tiny though.
I had exactly the same problem as you yesterday both weather and fuel greyed out, but wifi had a tick next to it suggesting it was connected.
I believe it was but a data signal was not available?
BT and Wifi do seem to be connected some how, my BT failed to connect until my wifi did?
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Have just got back to trying the wifi function and eventually got it to work, I assume so because I had a sort of modified wifi symbol in the display. Under the Navigation menu the 'Auto download weather' and 'Online traffic' items are grayed out.
I've used the phone recently as Portable wifi hotspot so I know that it works.
Also when the Mazda wifi was connected, I think I lost the phone connection.
Any ideas?
I'm still having problems myself with BT, according to Germany MZD connect technical i need a module changing. sounds simple but getting the dealer to talk to Germany is getting to be a farce, even with a Germany technical case number, Mazda CS are attempting to sort it today.
With the Wifi if you look closly at the signal displayed when the data is present you will see a "heart beat" pulseing, its very tiny though.
I had exactly the same problem as you yesterday both weather and fuel greyed out, but wifi had a tick next to it suggesting it was connected.
I believe it was but a data signal was not available?
BT and Wifi do seem to be connected some how, my BT failed to connect until my wifi did?
When you say BT does that mean that you are usinga BT wifi hotspot? I am using my HTC One M8s mobile phone. Anyway, can't get it to connect at all now - just keep getting 'Network error' retry/cancel
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Have just got back to trying the wifi function and eventually got it to work, I assume so because I had a sort of modified wifi symbol in the display. Under the Navigation menu the 'Auto download weather' and 'Online traffic' items are grayed out.
I've used the phone recently as Portable wifi hotspot so I know that it works.
Also when the Mazda wifi was connected, I think I lost the phone connection.
Any ideas?
I'm still having problems myself with BT, according to Germany MZD connect technical i need a module changing. sounds simple but getting the dealer to talk to Germany is getting to be a farce, even with a Germany technical case number, Mazda CS are attempting to sort it today.
With the Wifi if you look closly at the signal displayed when the data is present you will see a "heart beat" pulseing, its very tiny though.
I had exactly the same problem as you yesterday both weather and fuel greyed out, but wifi had a tick next to it suggesting it was connected.
I believe it was but a data signal was not available?
BT and Wifi do seem to be connected some how, my BT failed to connect until my wifi did?
When you say BT does that mean that you are usinga BT wifi hotspot? I am using my HTC One M8s mobile phone. Anyway, can't get it to connect at all now - just keep getting 'Network error' retry/cancel
No i'm using BT for the phone calls and music.
Wifi portable hotspot on HTC 510 desire , found under mobile network sharing, i actually just start a app to do it. For the data connection using "fuel" and "weather", suppose to also get live traffic.
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Has anyone managed to connect on the WiFi using a windows phone?
I believe the Mazda system is compatible with Android and i phone, but not sure if windows phones can be connected, I'll be disappointed if so as I don't fancy buying a new phone purely to get traffic reports.
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Check on the compatibility site, i posted a link this morning.
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Got it - if all else fails read instructions ( share internet setting on phone)
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OK, so I've been re-reading the navigation manual & it appears that the list of incidents is updated via RDS from FM radio stations & you can select them to avoid during route planning. However if you want 'live' traffic that can update & re-route your sat nav whilst you're driving a pre-planned route then you need the wifi connected.
I'm not sure this is correct.?
During the free trail I always had traffic, now its expired I have no traffic at all, its greyed out, as is the fuel and weather as expected.
(Phone still connects at random even after nearly two visits to the garage, one for two days. All garage did was re-pair the phone and it started to work again, but only for 5 days, now its randomly connecting again.)