Mazda CX-5 Forums

Audio & Visual Section => Vehicle Entertaintment / Navigation Systems => Topic started by: Jonno21 on September 11, 2018, 10:08:09 pm

Title: Mazda Toolbox - Changing Car
Post by: Jonno21 on September 11, 2018, 10:08:09 pm
Hi all
I will be collecting my new CX5 in mid October. Anyone know what happens to your existing account for map updates and live traffic subscription as i don't want the new owner of my existing car to use my email address and password for map updates etc? I presume that I could create a new email address and password for my new CX5? I did send an email to the Mazda handsfree site using their web form last week and received no reply.
I also asked the dealer but I don't think they understood the question as they kept talking about the MyMazda application and that my existing details would be wiped clean for the new owner of my car.


Title: Re: Mazda Toolbox - Changing Car
Post by: aljshep on September 12, 2018, 03:21:31 pm
From my experience of three cars and one account, I found that any valid SD card could be updated.  After your vehicle is sold, the new owner will update it on his/her account.  None of your personal information will be transferred.

We bought a new CX-5 and started an account with its SD card.  We then bought a 6 and used the account for both cards simultaneously.  We then sold the CX-5 and bought a newer but used CX-5.  Both cards from the current cards are accepted by Mazda Toolbox.

Title: Re: Mazda Toolbox - Changing Car
Post by: Jonno21 on September 12, 2018, 09:27:19 pm
Thanks aljshep :)
Title: Re: Mazda Toolbox - Changing Car
Post by: aljshep on September 13, 2018, 08:23:22 am
Remember to delete your home address, favourites and previous destinations before you give up the car.
Title: Re: Mazda Toolbox - Changing Car
Post by: Jonno21 on September 13, 2018, 09:09:19 am
Oh yes. ;) Will include deleting the phone profile. I'm so paranoid my Facebook account is locked down so much with the privacy options I don't use it to post anything, just to view. :o