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Service done

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Jonno21:

--- Quote from: dunhill1984 on September 20, 2019, 05:24:17 pm ---Thx jonno, i think that they get high scores in customer survey is that after every new car teansaction(i had two in a yr) and sevice call is that they spend 5 mins at end saying how important it is to give them a 10 score,not 8 or 9 but 10 must be a good brainwash technique.....didnt work with me i gave them a low score.
 my internet is only 1 mbs, last time i did an update for my tom tom it took 13 hrs....

--- End quote ---
Ah, I see. Still worth contacting Mazda HQ and referring them to the Mazda Connect web page about the dealer carrying out the update, or perhaps try another dealer depending on how far away they are from you? Yes, I also don't agree with the brainwashing techniques as it makes any survey not fit for purpose.

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