Author Topic: Problems with franchise dealer not complying with Mazda Service schedule.  (Read 18290 times)

Offline Keith F

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  • Body: SUV
  • Colour: Sonic Silver Metallic
  • Engine: 2.0L 165ps
  • Fuel: Petrol
  • Model Grade: Sport Nav
  • Transmission: Automatic
  • Year: 2019
I have just had 4th year service on 2019 cx5 at Mazda franchise outlet in Solihull. Manual states brake fluid change and cabin filter change. I opted for the full service when booking with realistic prospect that these items would be included. I have emailed the dealer, no reply as yet.

Offline Willpower

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  • Body: SUV
  • Colour: Deep Crystal Blue
  • Engine: 2.0L 165ps
  • Fuel: Petrol
  • Model Grade: SE-L
  • Transmission: Manual
  • Year: 2015
You have failed to say in what way the dealer is not complying, yet you say you are waiting for an answer.
What was the problem ?

Offline Gel

  • Full Member
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  • Posts: 206
  • New to Mazda; enjoying my new CX-5
  • Body: SUV
  • Colour: Soul Red Metallic
  • Engine: 2.0L 165ps
  • Fuel: Petrol
  • Model Grade: Sport Nav
  • Transmission: Manual
  • Year: 2019
Re: Problems with franchise dealer not complying with Mazda Service schedule.
« Reply #2 on: September 21, 2023, 07:59:47 pm »
Why not e mail Mazda UK Customer Service?

mmukassistance@mazdaeur.com
Gerald
Thames Valley

Mazda CX-5 Forums

Re: Problems with franchise dealer not complying with Mazda Service schedule.
« Reply #2 on: September 21, 2023, 07:59:47 pm »