Mazda CX-5 Forums

Technical Section => Steering/Suspension/Brakes => Topic started by: Gel on May 26, 2021, 02:27:48 pm

Title: Both rear shocks leaking at 8,500m
Post by: Gel on May 26, 2021, 02:27:48 pm
Just had my 2nd service at local dealership; they pointed out one area of concern
was leakage on both rear shocks.

They did call Mazda HO for permission to swap out, but were told this
leakage is quite normal, and they wouldn't authorise.

I've therefore asked them to submit a goodwill claim as they'll only get worse :-[
Title: Re: Both rear shocks leaking at 8,500m
Post by: ARnovice on July 15, 2021, 12:01:03 pm
Similar situation:

Had a 2nd annual service yesterday. Both rear shocks are misting. (at 6,200 miles -  :'( lockdown, no driving)
Anyway, it was marked as 'amber', so not in red yet. Fella at a dealer said it would be replaced by a warranty if in red.
Title: Re: Both rear shocks leaking at 8,500m
Post by: ARnovice on July 15, 2021, 12:06:33 pm
Quote from: Gel on May 26, 2021, 02:27:48 pm
Just had my 2nd service at local dealership; they pointed out one area of concern
was leakage on both rear shocks.

They did call Mazda HO for permission to swap out, but were told this
leakage is quite normal, and they wouldn't authorise.

I've therefore asked them to submit a goodwill claim as they'll only get worse :-[

Thinking about it - leaking shocks are MOT failure and while there is no need for MOT for now, isn't it an  issue of such level that must be sorted?
Title: Re: Both rear shocks leaking at 8,500m
Post by: Gel on July 15, 2021, 09:27:09 pm
After pushing my dealer, they agreed to replace, and claim on MAZDA under warranty. ;D
Title: Re: Both rear shocks leaking at 8,500m
Post by: ARnovice on July 16, 2021, 02:55:32 pm
Quote from: Gel on July 15, 2021, 09:27:09 pm
After pushing my dealer, they agreed to replace, and claim on MAZDA under warranty. ;D

Good result!
Title: Re: Both rear shocks leaking at 8,500m
Post by: Preload on July 17, 2021, 09:44:55 am
Quote from: Gel on July 15, 2021, 09:27:09 pm
After pushing my dealer, they agreed to replace, and claim on MAZDA under warranty. ;D

So they should