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Rear seatbelt failure

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Mike246:
I'm guessing the answer is no, but has anybody has a CX5 rear seatbelt fail?

My car is three and a half years old (just out of warranty) and the nearside seatbelt is fully-extended and does not retract.

Gel:
May not be relevant, but on wife's Jag Estate, cure was to lower back of rear seat, then to slam back hard.
This restored normal working, after it had lost it's auto return function.

See if you can hit housing with rubber hammer perhaps.

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