I have an ongoing issue with my MZD-Connect Sat Nav, where it cannot consistently find or maintain my location. Since the weather has started to get cloudier/cooler it has got worse. Sometimes it has me in the correct place, sometimes a couple of hundred yards either side (or driving the wrong side of a dual carriageway) and sometimes as much as 20 miles or more away (e.g. at the Coventry end of the M69 it thought I was in the centre of Rugby, in Butlers' Leap). Three times I have used the sat nav to guide me to an unfamiliar destination and every time it lost my location at a crucial point in the journey. Pointedly my smartphone and dashcam had no such trouble keeping tabs on my location!
I bought the CX5 SE-L Nav new in May this year, and have already returned it once to the dealer to upgrade the software to the latest version (59 point something). I have also raised it as a complaint withy Mazda UK, who have referred me back to the dealer. No doubt they will check and find no problem, or twiddle with something and ask that I see how I go.
Has anyone else experienced the same issues and resolved them? What did the dealer do to fix it? Help/pointers gratefully received.
On the plus side, apparently my CX5 can travel across reservoirs - at least according to the sat nav!!
