Service plans

[xtrailman]

I pick up the car next Wednesday, only to be told that Perrys have not yet set up the service plans with Mazda, not happy.

£300 for 3 services, has anyone actually managed to take that plan out with perrys or any dealer?
Perrys took over GK in July and the reorganisation is being blamed for the delay, just how long do they need?

Moan over.

[Ant]

Yes, I took out the 3-year fixed price servicing deal for £299 when I picked my new car from Crayford Mazda at the end of July. Too good to turn down at that price.

[xtrailman]

Good at least some one is on it.

Mazda phoned today to confirm the plan isn't available until after xmas, but they have made a note against my file to go on it.
Also they say the plan is available up to the first service.

So perrys get your act together.

[Caldean]

We had no issues with Struan in Perth for this service plan. Good deal and much cheaper than pay as you go..

[Cornish CX-5]

I have tried to find out about this service plan offer.  My car is now 4 months old but I have just purchased it second hand so i was unsure if I would qualify. Asked local dealer and they said it was only available at point of sale and tried to sell me their own plan.  I contacted mazda and they just said to check with dealer, very helpful.  Might have to look into it again now.

[Caldean]

I did buy mine when I ordered, which is probably why you've had trouble getting it. Keep pushing the dealer and check the previous owner didn't buy one as I believe it's transferable

[xtrailman]

I have tried to find out about this service plan offer.  My car is now 4 months old but I have just purchased it second hand so i was unsure if I would qualify. Asked local dealer and they said it was only available at point of sale and tried to sell me their own plan.  I contacted mazda and they just said to check with dealer, very helpful.  Might have to look into it again now.

I have this in an email from Mazda.

"Thank you for your patience whilst I looked into your service plan enquiry.

I have spoken to Carl Benger at Perrys Mansfield, he has confirmed the Service Plan for your vehicle if taken out at the time of the vehicle’s initial registration and up to 3 months after would be £299, this does include 3 services. There will be no problem in having the services done at Perrys Worksop."

Yet yesterday Mazda CS phoned to say the plan could be taken out anytime before the first service, but sent no email to confirm.
In fact the phone call said they didn't know where I had read about the 3 month limit, I do their email.

The call was on the answer machine so I'm going to record it. Not happy.

I should also add that the Mazda service page on their web site has very recently changed giving no mention of the £299 offer.

[Cornish CX-5]

Thanks for the info   I have spoken to a few different people about this but all seem to say different,  will try again and push them a bit harder.

[Deeps]

Out of interest, I have just telephoned Mazda here in Germany to enquire as to whether 'fixed price servicing' was available over here. Unfortunately the answer I received was NO and that any such offers of this kind are made by the vehicle importer. He did confirm, however, that the offer should still be available in the UK.

[Fangface]

I have tried to find out about this service plan offer.  My car is now 4 months old but I have just purchased it second hand so i was unsure if I would qualify. Asked local dealer and they said it was only available at point of sale and tried to sell me their own plan.  I contacted mazda and they just said to check with dealer, very helpful.  Might have to look into it again now.

I have this in an email from Mazda.

"Thank you for your patience whilst I looked into your service plan enquiry.

I have spoken to Carl Benger at Perrys Mansfield, he has confirmed the Service Plan for your vehicle if taken out at the time of the vehicle’s initial registration and up to 3 months after would be £299, this does include 3 services. There will be no problem in having the services done at Perrys Worksop."

Yet yesterday Mazda CS phoned to say the plan could be taken out anytime before the first service, but sent no email to confirm.
In fact the phone call said they didn't know where I had read about the 3 month limit, I do their email.

The call was on the answer machine so I'm going to record it. Not happy.

I should also add that the Mazda service page on their web site has very recently changed giving no mention of the £299 offer.

I signed up to the £299 plan shortly after buying the car.  Macrae & Dick in Inverness offered it after I had asked only after hearing about it on here and said they would do it but it was limited to within the first 28 days after purchase.  That said when I initially asked they didn't seem to have any info at all on it.

[mw524]

Just taken delivery of my new CX5 from Newport Mazda - opted to take the 3 year service deal at £299 - seemed to be a no brainier really!

[Caldean]

The service package is one of the best around for value given the size of car, as long as you have a good dealer.

[BigAl]

Asked about this service plan when I got my new one. Unfortunately, it's not available to anyone purchasing as a business, but it was offset by a £2000 discount off list price!

Alan

[xtrailman]

Well I've had an email from Mazda today.
The plan is available up to first service, but as yet not available from Perrys, however Mazda have assured me I will get it, and they will cover the cost.

So that's £300 pound in my pocket.
I'm happy now.

[Caldean]

Well I've had an email from Mazda today.
The plan is available up to first service, but as yet not available from Perrys, however Mazda have assured me I will get it, and they will cover the cost.

So that's £300 pound in my pocket.
I'm happy now.

That's a result. You'll be another happy CX5 owner !!