Wi-Fi hotspot - some info pls (Nav users only, not related to bluetooth issues)

[BigAl]

Still no joy with the hotspot issues and Mazda are still puzzling over it. As it stands, I can connect the car via this to get the live info (that's 22 entries on the wheel inc an 8 digit password), but it won't save the settings so you have to re-pair every time. It should do this automatically every time (assuming the phones hotspot is active).

Can I ask a favour, could you please confirm whether or not yours works as it should and confirm your phone make and model as well.

Mine:-
No. HTC One M9

Thanks, Alan

[Deepjoy22]

Hi.

I got may car new in September and couldn't get it working which bugged me as I then spent 6 weeks in France and Spain without this and with Bluetooth not working.  When I came back there was a major phone update (I've a Samsung S6) and a new MZD connect release (56.00.230).

After both of these were updated the WiFi hotspot worked and it remembers it - all I need to do is switch it on as I get into the car and all is well.  What I don't know is what of the updates fixed this (or both).

One positive from Mazda - my 60 day trial of the Connected Services had expired so I asked if I could have the 60 days reset.  Mazda Customer Service told me that If i bought a year, they would then refund that in full - which they have done so all now is spot on.

Good luck getting yours sorted.

[Psythepie]

Yes - Sony Experia Z3 Compact

BUT only after having the CMU replaced, it was a big fat NO with the car as delivered.

[Ant]

My iPhone 6 has connected without any problems ever since I got the car new back in July. My wife's iPhone 4 connects fine too. I still have the previous version of the firmware that the car shipped with. (I can't recall the version number off hand but its not 56). Initially I was keen to get the upgrade but given the reports on here and the fact that my version seems to be working fine, I'm going to hang on a bit!

Hope you get these issues resolved soon.

[Fangface]

I have a LG G3 and it connects fine when I activate the hotspot.  However, like the poster above this is only after having the CMU replaced under warranty as it previously would not connect at all.

[xtrailman]

Yes - Sony Experia Z3 Compact

BUT only after having the CMU replaced, it was a big fat NO with the car as delivered.

Whats the CMU?

[Fangface]

Yes - Sony Experia Z3 Compact

BUT only after having the CMU replaced, it was a big fat NO with the car as delivered.

Whats the CMU?

The main computer that deals with the infotainment system.

[Psythepie]

As above, it's what the dealer technician called the module they replaced.

[BigAl]

OK....

After having the second CMU fitted, the wi-fi hotspot still won't connect automatically  That also factors in an update to the latest firmware and an update to the android OS on the phone.

I am liaising with Mazda UK directly on this anyway (as the dealer involved them anyway). The last discussion I have had with Mazda was that this is obviously beyond the dealer's capacity to deal with. I also offered to write up a report for Mazda explaining the issue in more detail which they could pass on to their technical people in Europe. It would be helpful to be able to include feedback on which combinations of phone and car work or don't work, so - to repeat the original question - could you please confirm whether or not yours works as it should and confirm your phone make and model as well. The original post has had over 400 views but only 7 replies, so there must be other folks who can provide more info, please?

Thanks, Alan.

[Deeps]

The original post has had over 400 views but only 7 replies, so there must be other folks who can provide more info, please?

Alan - that may be due to the fact that not everyone has this WiFi capability in their vehicle. I opted out of having the Navi fitted because I personally think it's useless, a which a lot of posts I've read would support.
Anyway, I digress LOL. With my CX-5 minus the Navi but including everything else, I have never experienced any problems with the BT connection to my Samsung Galaxy S5 or indeed the radio which, according to various reports, also suffers from the odd glitch or two.

[xtrailman]

Well the nav is far from useless, but the Wi-Fi is a faff.
In fact you can't buy a CX-5 now in the UK with out Nav, a few makes have also gone that route, the new X1 for one.

I use a App that sets up a Wi-Fi hotspot at the press of a button, I've called it cx5 and given it a simple password that's remembered by the app.

So all I do is select the app and press start, job done.
The faff is having to remember to start it up which involves removing the phone from my pocket to unlock it and start the app.
When it works the live traffic is well worth having, the weather and fuel less so.

Problem is because the street name obscures the data signal and phone data its a real pain to actually see if everything connected, I use favourites to establish phone is connected, and traffic information on the nav screen for live traffic.

[BigAl]

Good point. So the question is really addressed to those who have the Nav as standard or as an option (title edited to reflect that). I have no issues with Bluetooth at all, just the wi-fi. That's the info I'm trying to get. AFAIK, they are two totally separate systems within the car.

Alan

[BigAl]

I use a App that sets up a Wi-Fi hotspot at the press of a button, I've called it cx5 and given it a simple password that's remembered by the app.

OK, but which phone/OS do you have as that appears to be relevant to this issue?

What's the app called, btw?

Alan


Edit:  Alan I have changed the title of this last post so the follow on postings retain the same title.

[xtrailman]

Alan

I use this app.
https://play.google.com/store/apps/details?id=com.vnncorp.wifihotspot&hl=en_GB

But there are plenty more if that's not compatible.
My phone is a HTC Desire 510, of which I have two for use with the car, I can't say for sure that the wifi works every time though at this stage, which is why I didn't reply to your post earlier.

[Deepjoy22]

Info request:
I have no problems with either Bluetooth or WiFi (since I moved to v56 last November).
I have the Sport Nav automatic - build date was about June 2015
I use a Samsung S6 running Android 5.1.1
I'm on v56.00.511 EU of the firmware
I don't use a Hotspot app.  The S6 seems to do everything by using a standard 'one click' function.