Wi-Fi hotspot - some info pls (Nav users only, not related to bluetooth issues)

[courgette]

 I have a Samsung S4 Mini Phone. Had my third CX5 in September. Have had problems connecting to my wifi hotspot since then. Always comes up network error. Very erratic performance. As a result I have had a new CMU fitted two weeks ago. I was told the new unit was more 'sheltered' whatever that means, but since it was fitted it connects quickly every time. Like others, I have to switch on my wifi hotspot each time I want to use the live traffic function and using the hotspot for long periods does drain my battery. Also if the hotspot disconnects for any longer than 7-10 minutes, the factory setting on the phone turns the wifi hotspot setting off. Checked with Samsung. This setting cannot be changed. I have never been happy with Mazda requiring us to use our data allowance on our phone contract to enable their navigation system to work for live traffic. Also because you cannot see the phone battery or hotspot icons whist driving, I never know whether my hotspot remains connected or not grrrrr!!! Previous system with Tom Tom was excellent.

[ColinX-5]

Sorry I cant help, I agree with you on every point ,  :'(I have given up on it for longish journeys and use a portable type, gives traffic updates free for life !
Wish we could put a Tom Tom card in and use that. 

[xtrailman]

Totally agree about being able to see the wifi signal and phone data.

I'm sure Mazda can sort it with software mods.

[BigAl]

I'm sure Mazda can sort it with software mods.

Well, I wish they'd pull their collective fingers out and get on with it!!!

Alan

[Psythepie]

To BigAl

Sport Nav 175 Manual
Purchased 10/15 (not sure about build date)
Sony Experia Z3 Compact (no problems even after Android updates)
Bluetooth & Wifi both connect ok, no app required (but Wifi only after having CMU module replaced, didn't work from new)
Version 56.00.230 EU N
Android 5.1.1

I would also like to add my voice to all the other points about needing data connections, lack of free updates, screen information bar & my own pet peev, the patchy traffic coverage. I wish Mazda UK would have a presence on here to at least acknowledge comments but I'm guessing that's highly unlikely.

[BigAl]

The issue of the wi-fi connection has been bounced back to Mazda yet again as two replacement CMU's haven't sorted the problem.
Here's a strange thing, though. I found out how to turn of the security for the phone hotspot. It's set, by default, to WPA2 encryption. Having turned it off a week ago, it will now connect automatically if the hotspot is already on when starting the car, but not if you switch the hotspot on after starting the car. Downside to this, of course, is that it's creating an insecure wi-fi connection. 

Alan.

[xtrailman]

And I'm getting traffic even when I don't connect the wifi.

But weather and fuel asks for the wifi connection, but neither one is greyed out as I would expect with no hotspot connection.

[BigAl]

Are you absolutely sure that you are getting live traffic data rather than just the historical traffic data? The latter does change route calculations, etc, based on the info stored in the system (which I believe updates with the SD card mapping updates).

Alan

[xtrailman]

Yes I am.
The historical data is on a separate tag lower down, the traffic I'm showing has accidents, two yesterday which I believe wouldn't be shown as historical traffic.

[BigAl]

Very strange. My dealer was adamant that live traffic info (plus the weather and fuel) was only available via the wi-fi connection to phone hotspot and required a subscription to the service...

Alan

[xtrailman]

Very strange. My dealer was adamant that live traffic info (plus the weather and fuel) was only available via the wi-fi connection to phone hotspot and required a subscription to the service...

Alan

Give it a go with the wifi off.

[Deepjoy22]

As an aside given it's been mentioned in recent posts, has anyone who has 'connected services', actually managed to get petrol prices?

[xtrailman]

As an aside given it's been mentioned in recent posts, has anyone who has 'connected services', actually managed to get petrol prices?

Yes if I've got the wifi connected.

[Deepjoy22]

Well that's weird. We appear to have identical cars and yet it works fine for you and has never worked for me.  All I ever get is 'no items' - whatever town I choose or just 'where I am'.  Mazda told me 56.00.511 would fix it - it made no difference.  Back to Mazda by the look of it. :-(

[BigAl]

As an aside given it's been mentioned in recent posts, has anyone who has 'connected services', actually managed to get petrol prices?

Yes, when my connection works I do get it. Bearing in mind two things, you have to have a subscription and you have to select which fuel types you want displayed.

Alan