CX-Fiver,
I have NOT slagged off everything Mazda have done but pointed out that certain of their engines have not stood the test of time, Rotary's in the 1970's being one of them and that is from personal experience. Have YOU ever stripped down a Rotary engine because it has knackered it's seals in 20,000 miles or less ?. It led to Mazda almost going bankrupt when the Oil Crisis hit and they required a bailout from FORD to stave off Bankruptcy which was not the first time the company have faced that situation.
My estimation is NO. but at least back then Mazda did honour it's warranty and dealt with the problem by replacement of the parts which were found to be defective, unlike today where they will NOT deal with the defective engine in our CX-5 for which we have paid a large amount of money and have no satisfaction with this particular part... THE ENGINE which I could not have made plain enough from the start..
No matter what anyone else states or thinks on this forum WE are the one's who do have this lemon, which Mazda, despite ALL the evidence we have provided points to a problem that exists have failed to deal with it to OUR satisfaction and in that vein makes me consider that all Mazda want is your money and to hell with you if their is a problem with their product.
Having been in the Motor Trade, I am very sceptical about ANY of the Manufacturers ( Not just Mazda, except that a person who has been in the Motor Trade business longer than me and dealt with all the Major producers of vehicles indicated that under warranty Mazda are one of the worst to deal with ) lead me to start this thread. If this upsets you or anyone else that I choose this forum to make my annoyance felt then as far as I am concerned ....TOUGH.
I felt that as soon as this engine problem occurred it would NOT be dealt with efficiently or expediently by Mazda and at least I would be able to provide evidence that I was not being dealt with correctly as per agreement, should I need to take this farther which i ultimately will then i am perfectly happy to do so. i will not let ANY person or Company kick me in the teeth and accept it especially in this day and age.
I understand that many Mazda CX-5 owners are perfectly happy with their vehicles as they are starting up from cold without any of the 3 cylinder and heavy knocking WE experience, My angst is with Mazda for failure to do ANYTHING about OUR vehicle which does exhibit this trait for which we paid a large amount of money. If you Anchorman or anyone else who post on this forum cannot understand that, and are unhappy with me for putting this into typescript, consider that when i go before any Ombudsman I have evidence of the poor experience i have had at the Hands of Mazda as a Company who I consider have failed me as a customer from the moment this problem raised it's head.
If there was no problem I would have been praising the CX-5 ( which I have )and Mazda for ti's product, it is not the first vehicle from this company that I have purchased ( 5 in total ) but it is the most expensive AND the most problematic we have had to endure, it is not on in this day and age so as far as I am concerned the issue NEEDS to be confronted and dealt with properly.
If Mazda wish to push this to the Motor Ombudsman then I am only too happy to take it that far such is my dissatisfaction with this particular CX-5 Engine problem which they fail to acknowledge despite ALL the evidence to the contrary has made me dig my heels in.
