Author Topic: Recall - Diesel Engine Concerns  (Read 321 times)

Offline longarm76

  • Newbie
  • *
  • Posts: 3
  • Body: SUV
  • Colour: Crystal White Pearlescent
  • Engine: 2.2L 150ps
  • Fuel: Diesel
  • Model Grade: Sport Nav
  • Transmission: Manual
  • Year: 2013
Recall - Diesel Engine Concerns
« on: October 12, 2018, 02:35:08 pm »
Just received safety recall notification for the following -

Vacuum pump which provides braking assistance to be checked, due to premature wear.
Powertrain control module to be reprogrammed to protect engine from developing fuel injector fault, which could lead to stalling
Last thing is for sealing to fuel injectors, to prevent oil contamination.


Interesting thing is that my CX-5 had complete engine tear-down and clean in January due to oil contamination and carbon deposits at a cost of around £2k, put this to Mazda UK to be told that they have never heard of any faults relating to this and must have been down to poor maintenance. They wouldn't offer anything to the cost of repair.

What do you think my chances of raising another complaint now?

Offline makitamark

  • Newbie
  • *
  • Posts: 1
  • I NEED TO UPDATE MY SIGNATURE!!!
  • Body: SUV
  • Colour: Crystal White Pearlescent
  • Engine: 2.2L 150ps
  • Fuel: Diesel
  • Model Grade: SE-L Nav
  • Transmission: Manual
  • Year: 2013
Re: Recall - Diesel Engine Concerns
« Reply #1 on: October 12, 2018, 04:04:32 pm »
I just received the same recall letter this morning!
Ive had my 2013 CX-5 for 2 years now, when I first bought it (with 6 months warranty) it ran ok, slight hesitation every now and again, but after 7 months it was running particularly poorly, turned out the twin turbo had failed on a 3.5 year old car..
Dealer I bought it from initially weren’t interested, new turbo was well over £1000 without the labour costs, in the end I bought the turbo and they stumped up the labour costs, which helped.
So, new turbo and initially it ran better, but not perfect, had/still has this annoying hesitation when applying throttle.
The dashboard frequently lights up like a Christmas tree, the last time (last week) I get “Low Oil Pressure, Engine Damage Possible” take it to my garage who drop the sump and find a clogged oil strainer, apparently they have seen this before on these engines.
The engine seems to stutter when on the motorway, and really feels like it’s misfiring, but I’ve taken it into the local main dealer and they can’t find anything, or more correctly the car computer can’t tell them what’s wrong, the service manager said to me when I picked it up “well we can start changing parts if you want” it all seemed rather hit and miss.
I suspect this recall will come to nothing too, we will see.


Offline Gclark87

  • Newbie
  • *
  • Posts: 8
  • CX5 2.0 Owner
  • Body: SUV
  • Colour: Soul Red Metallic
  • Engine: 2.0L 165ps
  • Fuel: Petrol
  • Model Grade: Sport Nav
  • Transmission: Manual
  • Year: 2017
Re: Recall - Diesel Engine Concerns
« Reply #2 on: October 12, 2018, 04:32:29 pm »
Most probably the intake is all fouled up with carbon and desposits

Offline Deeps

  • Sr. Member
  • ****
  • Posts: 395
  • Located 20mins NW of Stuttgart, Germany
  • Body: SUV
  • Colour: Crystal White Pearlescent
  • Engine: 2.2L 150ps
  • Fuel: Diesel
  • Model Grade: SE-Lux
  • Transmission: Automatic
  • Year: 2015
Re: Recall - Diesel Engine Concerns
« Reply #3 on: October 13, 2018, 01:44:09 pm »


Interesting thing is that my CX-5 had complete engine tear-down and clean in January due to oil contamination and carbon deposits at a cost of around £2k, put this to Mazda UK to be told that they have never heard of any faults relating to this and must have been down to poor maintenance. They wouldn't offer anything to the cost of repair.

What do you think my chances of raising another complaint now?

I would think your chances would be very good especially if you can add support to your theory by say attaching an independent experts report.
Mazda CX-5 Exclusive Line 2.2D (150PS) 6AT AWD tugging a 2016 Hymer Eriba Troll 542 Caravan (1300kg).

Offline baz5000

  • Newbie
  • *
  • Posts: 1
  • I NEED TO UPDATE MY SIGNATURE!!!
  • Body: SUV
  • Colour: Meteor Gray Mica
  • Engine: 2.2L 150ps
  • Fuel: Diesel
  • Model Grade: Sport Nav
  • Transmission: Manual
  • Year: 2013
Re: Recall - Diesel Engine Concerns
« Reply #4 on: October 18, 2018, 09:44:32 pm »
Jan 2013 Mazda CX-5 - Im in the same position - Received recall this week - Four weeks after car started playing up with all the systems.  Power failing - Stalling - Stopping - Now off the road and in with dealer.

The servo problem I complained about last year but was fobbed off as not being a known issue - which I find really bad as to the possible safety implications on the road.

This was third Mazda - Will also be my last -  Safety is being compromised - Zoom Zoom

Offline Deepjoy22

  • Jr. Member
  • **
  • Posts: 86
  • Body: SUV AWD
  • Colour: Soul Red Metallic
  • Engine: 2.2L 175ps
  • Fuel: Diesel
  • Model Grade: Sport Nav
  • Transmission: Automatic
  • Year: 2015
Re: Recall - Diesel Engine Concerns
« Reply #5 on: October 19, 2018, 08:46:14 am »
Just had the recall notice (Sept 2015 CX5).  Not had any problems as such so I'm trusting this is to improve things for me as well as Mazda.  Booked in for mid-November.

Offline Deeps

  • Sr. Member
  • ****
  • Posts: 395
  • Located 20mins NW of Stuttgart, Germany
  • Body: SUV
  • Colour: Crystal White Pearlescent
  • Engine: 2.2L 150ps
  • Fuel: Diesel
  • Model Grade: SE-Lux
  • Transmission: Automatic
  • Year: 2015
Re: Recall - Diesel Engine Concerns
« Reply #6 on: October 19, 2018, 03:23:10 pm »
There is also an article in a German automotive website making mention of these issues and the recall. However, at present I can find no mention of it listed on the official KBA website,  the authority responsible for the issuing of recall notices. https://www.kfz-betrieb.vogel.de/mazda-ruft-die-baureihen-2-3-6-und-cx-5-zurueck-a-766250/ That said, the recall concerning the boot lid dampers was first mentioned on the site linked to earlier with the KBA following on some time later. From what I read a full days work is involved so I would imagine the cost to Mazda would be pretty high considering the number of vehicles/models involved. Interestingly the article states that the problems have been known to Mazda since March. Um.
Mazda CX-5 Exclusive Line 2.2D (150PS) 6AT AWD tugging a 2016 Hymer Eriba Troll 542 Caravan (1300kg).

Mazda CX-5 Forums

Re: Recall - Diesel Engine Concerns
« Reply #6 on: October 19, 2018, 03:23:10 pm »