Author Topic: Both rear shocks leaking at 8,500m  (Read 15320 times)

Online Gel

  • Full Member
  • ***
  • Posts: 206
  • New to Mazda; enjoying my new CX-5
  • Body: SUV
  • Colour: Soul Red Metallic
  • Engine: 2.0L 165ps
  • Fuel: Petrol
  • Model Grade: Sport Nav
  • Transmission: Manual
  • Year: 2019
Both rear shocks leaking at 8,500m
« on: May 26, 2021, 02:27:48 pm »
Just had my 2nd service at local dealership; they pointed out one area of concern
was leakage on both rear shocks.

They did call Mazda HO for permission to swap out, but were told this
leakage is quite normal, and they wouldn't authorise.

I've therefore asked them to submit a goodwill claim as they'll only get worse :-[
Gerald
Thames Valley

Offline ARnovice

  • Newbie
  • *
  • Posts: 23
  • I NEED TO UPDATE MY SIGNATURE!!!
  • Body: SUV
  • Colour: Soul Red Metallic
  • Engine: 2.0L 165ps
  • Fuel: Petrol
  • Model Grade: Sport Nav
  • Transmission: Manual
  • Year: 2019
Re: Both rear shocks leaking at 8,500m
« Reply #1 on: July 15, 2021, 12:01:03 pm »
Similar situation:

Had a 2nd annual service yesterday. Both rear shocks are misting. (at 6,200 miles -  :'( lockdown, no driving)
Anyway, it was marked as 'amber', so not in red yet. Fella at a dealer said it would be replaced by a warranty if in red.

Offline ARnovice

  • Newbie
  • *
  • Posts: 23
  • I NEED TO UPDATE MY SIGNATURE!!!
  • Body: SUV
  • Colour: Soul Red Metallic
  • Engine: 2.0L 165ps
  • Fuel: Petrol
  • Model Grade: Sport Nav
  • Transmission: Manual
  • Year: 2019
Re: Both rear shocks leaking at 8,500m
« Reply #2 on: July 15, 2021, 12:06:33 pm »
Just had my 2nd service at local dealership; they pointed out one area of concern
was leakage on both rear shocks.

They did call Mazda HO for permission to swap out, but were told this
leakage is quite normal, and they wouldn't authorise.

I've therefore asked them to submit a goodwill claim as they'll only get worse :-[

Thinking about it - leaking shocks are MOT failure and while there is no need for MOT for now, isn't it an  issue of such level that must be sorted?

Online Gel

  • Full Member
  • ***
  • Posts: 206
  • New to Mazda; enjoying my new CX-5
  • Body: SUV
  • Colour: Soul Red Metallic
  • Engine: 2.0L 165ps
  • Fuel: Petrol
  • Model Grade: Sport Nav
  • Transmission: Manual
  • Year: 2019
Re: Both rear shocks leaking at 8,500m
« Reply #3 on: July 15, 2021, 09:27:09 pm »
After pushing my dealer, they agreed to replace, and claim on MAZDA under warranty. ;D
Gerald
Thames Valley

Offline ARnovice

  • Newbie
  • *
  • Posts: 23
  • I NEED TO UPDATE MY SIGNATURE!!!
  • Body: SUV
  • Colour: Soul Red Metallic
  • Engine: 2.0L 165ps
  • Fuel: Petrol
  • Model Grade: Sport Nav
  • Transmission: Manual
  • Year: 2019
Re: Both rear shocks leaking at 8,500m
« Reply #4 on: July 16, 2021, 02:55:32 pm »
After pushing my dealer, they agreed to replace, and claim on MAZDA under warranty. ;D

Good result!

Offline Preload

  • Jr. Member
  • **
  • Posts: 66
  • Just checked my pulse Yep I'm still a live :-)
  • Body: SUV
  • Colour: Titanium Flash Metallic
  • Engine: 2.0L 165ps
  • Fuel: Petrol
  • Model Grade: Sport Nav
  • Transmission: Manual
  • Year: 2021
Re: Both rear shocks leaking at 8,500m
« Reply #5 on: July 17, 2021, 09:44:55 am »
After pushing my dealer, they agreed to replace, and claim on MAZDA under warranty. ;D

So they should
Motorcycles are my favourite form of transport but CX-5 is smooth.
GT Sport Nav +
2L

Mazda CX-5 Forums

Re: Both rear shocks leaking at 8,500m
« Reply #5 on: July 17, 2021, 09:44:55 am »